🔒 Your Data at 345bet Fully secured 🛡️ SSL 256-bit Encryption Active 📋 Privacy Policy Last updated: January 2026 ✅ Data Shared with Third Parties Not shared 💬 Have a question? via 24/7 Live Chat Let Us Know 🔒 Your Data at 345bet Fully secured 🛡️ SSL 256-bit Encryption Active 📋 Privacy Policy Last updated: January 2026 ✅ Data Shared with Third Parties Not shared 💬 Have a question? via 24/7 Live Chat Let Us Know
Last updated: January 2026

345bet Privacy Policy – How Your Information Is Collected and Protected

The security of your personal data is our top priority at 345bet. This privacy policy explains in plain English exactly what information we collect, why we collect it, how we use it, and how you can take control of it if you wish. No complex language — just straight talk.

On this page
1. What information is collected
2. Why Your Information Is Used
3. Who your data is shared with
4. How Long We Retain Your Data
5. Cookie & Tracking Policy
6. Your Rights
7. Children's Privacy
8. Policy Changes & Contact

Our Core Privacy Principles at a Glance

How 345bet protects your privacy – six key principles.

Encrypted Data Storage

All your data on 345bet is stored with SSL 256-bit encryption. Passwords are never stored in plain text — only in hashed form. We hold ourselves to bank-grade security standards.

Never Sold to Third Parties

Your personal data is never sold or given away for free. Where third parties are involved in limited circumstances — such as payment processing or legal obligations — this is clearly stated in this policy.

Your Controls

On 345bet, you can view, correct, or request deletion of your data at any time. Unsubscribing from marketing emails is just as simple — one click is all it takes.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of 345bet's systems. Any vulnerabilities identified are patched immediately.

Retained for a limited period

Your data is never kept longer than needed. Once an account is closed and all legal obligations have been met, the data is deleted. The retention period for each data type is specified in this policy.

Immediate Notification of Data Breaches

Should your data ever be put at risk for any reason, 345bet will notify you and the relevant authorities within the legally required timeframe. Transparency is at the heart of how we operate.

Privacy Policy Details

1

What information we collect

Certain information is collected when you register an account and use our services on 345bet. This falls into two categories: information you provide directly, and information generated automatically through your use of the platform.

Information you provide directly:

  • Name, date of birth & gender (collected at registration)
  • Mobile number & email address
  • Current Address (collected during KYC verification)
  • National ID or Passport Number
  • Payment information (bKash/Nagad number, bank account)
  • Information provided when contacting the support team

Automatically Collected Information:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Which pages you visited on the platform and for how long
  • Betting History & Transaction Records
  • Login time & location (country level)
  • Cookie & Session Information
345bet only collects the information that is genuinely necessary to deliver its services, maintain security, and meet legal obligations.
2

Why and How Your Information Is Used

Before using your data for any purpose, 345bet evaluates whether that purpose is lawful and fair. The specific data used and the reason for each use are outlined below.

Data Type Purpose of use Foundation
Name & Identity Account Creation & KYC Verification Contractual
Mobile & Email Sending OTPs, notifications, and support Contractual
Payment Information Deposit & Withdrawal Processing Contractual
Betting History Service improvement, AML monitoring Legal obligation
IP & Device Information Fraud Detection & Security Legitimate Interest
Usage patterns Experience personalisation, bonus offers Consent

345bet never uses your data to push you into betting more. Responsible gaming is our core principle – instead, your betting patterns are analysed to suggest self-limits where appropriate.

3

Who Your Information Is Shared With

345bet never sells your data. However, in limited circumstances, certain information must be shared with specific third parties in order to deliver our services. In every such case, those third parties are held to the same strict privacy standards as 345bet.

  • Payment Processors: Only the information required to complete transactions is shared with bKash, Nagad, Rocket, and banks
  • KYC Verification Services: Approved third parties may be used for identity verification purposes
  • Cybersecurity partner: Limited data may be shared for fraud detection and prevention purposes
  • Law Enforcement Agencies: Data is disclosed in compliance with legal obligations where required by court order or money laundering investigations
  • Regulatory Authority: Required information is provided in accordance with licensing authority guidelines
Your information is never shared with any advertisers, marketing companies, or other betting platforms.

Should 345bet ever merge with or be acquired by another company, you will be notified in advance and the same standard of data protection will be maintained.

4

How Long Your Data Is Retained

345bet does not retain your data longer than necessary. Different types of data have their own defined retention periods.

  • Account Information: Full duration of active account + 5 years after closure (legal obligation)
  • Financial Transaction Records: 7 years (as required under Anti-Money Laundering laws)
  • KYC documents: 5 years after account closure
  • Customer Support Conversations: 3 years
  • Website Usage Logs: 13 Months
  • Marketing Preferences: Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified. If you submit a deletion request and there is no legal obligation to retain the data, it will be removed ahead of the scheduled timeframe.

5

Cookie & Tracking Policy

345bet uses cookies on its website. Cookies are small text files stored in your browser that help the platform remember your preferences and experience. The types of cookies used are explained below.

Optional cookies can be disabled at any time through your browser settings, though some features may become limited as a result. 345bet does not use any third-party advertising trackers.

6

Your Privacy Rights

345bet is committed to giving you as much control as possible over your personal data. The rights listed below are yours to exercise, and there is no fee to do so.

7

Children's Privacy Protection

345bet strictly does not serve anyone under the age of 18. Age is verified during registration, and KYC documents may be requested if there is any doubt. Should it come to our attention that a minor's data has been collected, that data is immediately deleted and the account is closed.

If you become aware that someone under the age of 18 has opened a 345bet account or is accessing the site from your device, please notify us at support@345bet.express. We will take prompt action.

If there are children or teenagers in your household, enable Parental Control on your device and keep your 345bet login credentials strictly confidential.

345bet's advertisements and marketing materials are not directed at minors in any way. Targeting minors through any advertising channel is strictly against 345bet's policy.

8

Policy updates & contact information

345bet may update this Privacy Policy from time to time – when new services are introduced, when legal requirements change, or when our operations evolve. For significant changes, you will be notified in advance via your registered email or mobile number.

The "Last Updated" date at the top of this policy is always kept current. Continued use of the site after any changes are made will be taken as acceptance of the updated policy.

For any privacy-related questions, concerns, or to exercise your rights, please contact us through the following:

  • Email: support@345bet.express
  • Live Chat: Available 24/7
  • Help Centre: /help-center

Upon receiving a request, 345bet typically responds within 5 business days. Complex matters may take up to 30 days.

Your privacy rights

As a 345bet member, these are the rights you hold over your own data.

Right to Access

You can submit a request at any time to find out what information 345bet holds about you. A complete copy of your data will be sent to you by email.

Right to Rectification

If any of your information is incorrect or out of date, you can request a correction. Most details can be updated directly from your account settings.

Right to Erasure

You may request the deletion of your data provided there is no legal obligation to retain it. Data will be erased within the maximum permitted period following account closure.

Right to Restrict Processing

You can request that data processing be restricted while an investigation is ongoing or while the accuracy of your information is in dispute.

Right to Object

You can object to your information being used for marketing or any other purpose. To stop marketing emails, simply click the "unsubscribe" link.

Right to Data Portability

You can request a copy of your data in a standard format (CSV or JSON), making it easy to transfer to another platform.

Right to Withdraw Consent

You may withdraw your consent at any time for any data that is processed on the basis of your consent.

Right to Lodge a Complaint

If we are unable to resolve your concern, you have the right to lodge a complaint with the relevant data protection authority.

345bet Security Index

How seriously we protect your data — in numbers.

Data Encryption Coverage0%
Security Audit Pass Rate0%
Data Request Response Rate0%
System Uptime0%
KYC Verification Accuracy0%
0
Security audits per year
0
bit SSL Encryption
0
Day Data Request Response
0
Years of Data Protection Experience

345bet's data protection practices are built in line with international GDPR standards — one of the world's most rigorous privacy frameworks.

Privacy enquiries

If the app won't open, start by restarting your phone – this resolves the issue in many cases. Then check whether your internet connection is working properly. If you receive an update notification, update the app via the Play Store or whichever source you originally downloaded it from – keeping the app up to date is important as older versions may have security vulnerabilities. If the app fails to load entirely, you can visit 345bet.express in your mobile browser and continue using the web version with the same account credentials. If the problem persists, try clearing the app data on your phone and attempting again. If none of this helps, contact us via live chat with your phone model and Android/iOS version – our support team will assist you promptly.

To view all active 345bet promotions, go to the "Rewards" section after logging in (/rewards) to see all active offers in one place. As a rule, at least one new offer is added each week, with more frequent special promotions during major cricket or football tournaments. Limited-time offers are also available during Eid, Pohela Boishakh, and major international matches — these tend to go quickly. To make sure you never miss a deal, enable "Promotion Notifications" in your account settings to receive SMS and email alerts whenever a new offer goes live.

Play Safe – Join 345bet

Your data is secure, your privacy is guaranteed. Open an account with 345bet and enjoy entertainment on Bangladesh's trusted betting platform.

Enjoy Responsibly

Betting on 345bet is for entertainment — not a guaranteed source of income. This platform is not for anyone under 18. Stick to your budget, set your limits, and seek help if you need it.

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